Customer Testimonials
The process was painless,and went as promissed.Denali was full of gas for our 3 hour trip home. Thanks!
I didn't end up with a new car today, but the experience I had with the folks at Sherman Chevrolet is worth 6-stars. Ask for Nic, he will help you out. I've been to a handful of dealerships in the DFW area already, and I wish they'd take some tips from Sherman. Low pressure, laid back, they let you test-drive and look at a vehicle without breathing down your neck or holding your trade-in keys hostage. They also seem pretty willing to work out a deal. Truly genuine, nice people, with a small town feel. If you'...
No hassle! Deal went smoothly.
Very nice service advisor and fast service. Fixed right the first time and will return again
Tommy was absolutely fantastic salesman ! The finance department was great , along with the sales manger Ryan Roberts ! Glad I came to Sherman Chevrolet !
My service was quick and easy. Everyone there was nice and knowledgeable about what I had questions on.
I came here with a goal of finding the dream car for my young family and Sherman Chevy went out of their way to ensure that we achieved our goal. I owe a debt of gratitude to the team at Sherman including Dave and Ryan, and I highly recommend anyone in search of their new car to let them help you achieve your goals
My experience at Sherman Chevrolet and Cadillac was great . Rocky answered all my questions and made the whole process enjoyable. I will definitely be a repeat customer! Love my new vehicle !
Best purchase and sales staff I have ever dealt with.
Close to home and very personable staff. . Love the coupons and the scheduling of services options.
They laid out the red carpet for me by responding to my inquiry and followed up every step of the way.
Team worked hard to get to my number after the websight had s misprint and we made a great deal
Great group!
Professionally quick and courteous service made taking my Silverado in a breeze. Will highly recommend to my friends.
I was greeted very quickly and treated very respectful. I was updated often and the service was quickly completed and explained very professionally. The waiting area was very clean as was the restroom.
The sales reps were very nice and they really cared about there customers great people
The staff was eager to help and gave me a ride to my other car.
Excellent experience! Vance Willer and Matt Vier the best! Flawless transaction and I’m a happy camper!!
Flawless transaction. They make it very easy! Vance Willer the best salesman I’ve ever dealt with. No hassle, quick responses! Got me exactly what I wanted in a matter of hours!
They were all so nice and quick on diagnosing the problem and got us in and out as soon as they possibly could. We appreciate all the service we got.
Salesman Chad was great, upfront, truthful, not pushy, professional, and easy to work with. Handled everything over the phone then made a 4 hour trip & received great customer service from this guy!
They called when parts arrived and told me. I didn’t schedule an appointment so they reached out to me me to make an appointment. Everyone was courteous. I have not used what they fixed yet.
Pleased with the service visit and Brett Johnson. Was completed in the time he said it would be.
Went way above our expectation thank you we are so happy I’m from Baltimore Md and made deal for my granddaughter on my cell phone and was blown away by the deal Sherman for life
Outstanding customer service! Lupe and Ben were awesome!
Overall good buying experience
In and out, great quick service. Appreciate that mileage service reminder is there.
Very friendly and courteous. Explained everything I needed to know and I will be back again.
Great experience and great service! Definitely recommend.
The entire transaction was positive and easy. Sales and finance personnel were all very helpful. Not pushy at all! They located us the exact vehicle we wanted even though it was a hard-to-find color.
Cha and Matt made the process and seamless as possible! Very kind and caring gentlemen in understanding our car search. We drove 3hrs and 45 mins to pick up the car which should speak volumes in our confidence in the sales and finance processes
We had a great experience, the sales rep was very efficient & Informational. We decided to purchase 2 vehicles due to the work ethic of the finance manger, salesman & sales rep. We will definitely be buying our vehicles here in the near future.
Everything went smoothly. Chad and Matt were sooo incredibly helpful and did everything possible to get us into the right car!!
El Dorado Chevrolet was great experience for my family! They had a selection of cars and specifications that other dealerships did not, and we were able to get in and get out with our new car effortlessly. The true differentiator though, was our salesman Billy Medina. He genuinely cared about what we were asking for and was incredibly knowledgeable of the different types of cars that we were looking at. Truly a great experience all the way through because of Billy. Would highly recommend El Dorado Chevrolet to anyone in the market!
Dave Messick was great to work with, no high pressure tactics at all. He listened to me and helped me find the truck that I wanted.
Edit11/29/2024 I would like to revise my initial review.. I will add that Ryan Roberts the Manager of Sherman Chevrolet made sure to connect and see what the issue was. He made it a priority to correct was was wrong. Chad and Stoney made sure that everything was taken care of in a professional and timely manner. I am impressed that my customer service opinion truly mattered to Sherman Cevrolet. I will always be open to working with them in the future. Well Done Sherman Chevrolet!!! I would not recommend Sherman Chevrolet for purchase of any vehicle. I will not ...
Vance is the absolute best salesman. He has helped other family members with their vehicle purchase also & we will be return customers because of him.
Everything is good and will use them to warranty runs out and keeping everything safe and up to date
Sherman Chevrolet and Cadillac Has been My Only Place I'll Go to For All of My Automotive Needs. In My Opinion They are Absolutely The best I've Experienced. Especially The Service Dept. Stone is A Breath of fresh air To Deal with. Also I'd like to Mention Brett Johnson He's Always Keeping me informed of the Status of My 2005 Saturn Vue V-6 A.W.D. With 203.000 Thousand Miles on it. It's In Showroom Condition Because of Sherman Chevrolet and Cadillac. Thank you Guy's. Until Next time.
Really appreciated the willingness to work with me on payments. We’re very friendly and professional. Great group of guys there.
My experience was a very pleasant experience. They got me in and got me taken care of. Everyone was very polite and professional.
Affordable services, nice to have service record recorded for resale purposes. With sunbit now working in conjunction with chevrolet to finance repairs no reason to not service at dealers.
Amazing experiment, Tommy helped us so much to get us the car that we wanted. Matt in finance was awesome as well! If I needed another car I would definitely go to Sherman Chevrolet without a thought.
Great place I took my car to get it fix. They always keep me updated on the status of my car. Great Customer service.
The team was very polite and and gave use detailed responses as to what our car needed to have repaired. They did the repairs we requested to have done in a timely manner and told us what was needed for future repairs.
Prompt and courteous service. Landon was particularly helpful. Turn around on my truck was exceptional.
I will recommend Rocky watson to everyone I know needing a vehicle one of the best sales personnel I've ever had the opportunity to work with on getting a new car
The advisor was very respectful and they did a wonderful job. I will be back if something else goes wrong.
Sherman Chevrolet made the purchase of my new truck, quick, easy, and most of all at a good price. The team of Jason Ortega (sales specialist), Ryan Roberts (sales manager) and Matt Viers (Finance Manager) were professional and courteous through the whole process. Will definitely be looking them up again when I’m in the market for a new vehicle. Ty Wellborn
Fast and friendly service. I made appointment for a factory recal. In and out in no time!
Very professional and friendly people, helped me with finding the right car and worked on a great deal. I am very happy with this dealership.
Very courteous, knowledgeable, professional & friendly. Explained future maintenance. Vehicle was complete in time agreed. Will have future maintenance done here.
Justin got right on my truck, he found out the issues and let me know what was covered and not covered under my warranty. He let me know when the truck would be ready to go and got it out when promised.
Do a good jod and normally wait is not long to get in and do the service
I went to another dealership that wouldn't honor my warranty but Sherman Chevrolet did!!! I bought my truck from Sherman Chevrolet and will continue to purchase and habe my truck survived there as well absolutely love this dealership
Had a great experience at this dealership I'm a returning customer and will continue to be a returning customer in the future.
Great service staff and very courteous. Even drove the car down for delivery. Only delay is on papers which they said would take 4to 5 working days
Nic made our car buying experience fast & easy. He was so helpful! I'm pretty sure if we said "jump through this hoop", the man would have done it!! Definitely deserving of more than 5 stars. GO SEE NIC!!!
Justin Doss and Eric made my second visit right and did exceptional service. Thank you.
They fit me in at the last minute. Thank you for working with my schedule! I’m very happy with my service and they took extra time to help with a technical question. I’m very happy.
Great group of folks, a pleasure doing business with them. Rocky and Matt are rock stars!
Was very pleased on the purchasing process of my new vehicle. They gave me a fair price for my trade-in.
First time buying here but we'll definitely be back! Thanks for making everything super easy and quick.
Great dealership! I traveled 2 and a half hours to purchase a truck. Salesman Nic Greene was amazing!
Very professional personnel. Explained service expectations. Clean waiting area. Extra explanation of nav system Satisfying experience
Service was fine but received text trying to sell me additives for fuel and oil.
Friendly service personnel, easy to schedule appointment and a good turnaround time. Appreciate quick turnaround on recall.
Had my 2015 GMC Acadia serviced at Eldorado. Stephen was my service advisor, and I really liked him. You always had very competitive prices on service work. Purchased a 2023 Hyundai Palasides and didn’t like the vehicle. One day I had had enough , and drove to Eldorado. Found a 2023 Chevy Traverse that fit my needs and bought it. I feel like I’m back home. Great dealership, great people, couldn’t be happier.
Great about getting us in and out in a timely manner, love the sales team!
Brett was great and worked me in for an oil change. They were very courteous and I would definitely use them again.
I am very pleased with the service I have received from y’all , the people are always very polite and full of helpful information.
Our experience was quick and painless. Everyone was professional and courteous. We will definitely be making our next purchase here.
We highly recommend Vance at Sherman Chevrolet !
This dealership completed the service I requested in a timely fashion. Everyone was polite. There were no fees or unapproved service added. Just what I asked. Also, that the service was complete was most important to me. Like reset tps sensors and tire stem caps returned in place. I will definitely return in the future with both of my vehicles.
The service technician was very nice and attentive. Answered all my questions and concerns and it didn’t take very long
Amazing!! Efficient! Best dealership ever!! This is my third car purchased at Sherman Chevrolet and I will be a customer for life!! Shout out to Rachel Hiberd, Ryan Roberts, Matt Viers and Eric Lange