Customer Testimonials
Amazing job!
Great customer service at this business. Friendly staff. Quick service. I always sto0 in and never have an appt and they always get me in. Ty
Stone was very friendly and helpful. His team completed the work on my truck ahead of schedule. The issue I came in for was resolved, and he took the time to explain all the details clearly. Great service overall!
I am a return customer and I have to say both times the process of buying my vehicles ran smoothly. I am someone who does a lot of research before purchasing so I know what I want and what I am willing to pay. Both times Sherman Chevrolet did what was needed for my business!!!
I needed an oil change, and El Dorado completed it within half an hour!
Very satisfied with the service very professional customer service. They were very nice and helpful definitely recommend!
I always appreciate the reminders. Sometimes they are super fast, at other times it takes up to an hour for an oil change. But they also swapped out an item on recall.
2024 Tahoe dash lit up like a Christmas tree on morning. Called and spoke to Tim in the service dept. He suggested that is probably going to be a low battery, but just to make sure bring it in so they could do a load test and look at the codes that were tripped. Thankfully, I brought it in because it was a wheel sensor that threw all of the codes. While I was in there, and that was being taken care of, he fit me in for an oil change as well. I could be happier with the quality of ... Read More Facebook - Jun 17, 2025
The technician who received my vehicle started to get my raid asap in a very friendly way, the driver she was nice also.
My family has been dealing with Rocky Watson for 20 plus years. Rocky is the best, always professional and kind and helpful. Great dealership with nice selection of vehicles to purchase. Cadillac and Chevrolet new vehicles and many pre-owned vehicles as well.
As always, I was very pleased with the service provided to me by Sherman Chevrolet Cadillac. They are always very courteous and jump right on top of my vehicle and get it fixed in record time. Landon especially I would like to give a shout out to as he was very helpful and even rescued my umbrella and my yeti and saved it for me. I wouldn’t use any other service but Sherman Chevrolet.
Landon was courteous and communicative, and they were able to find what the problems were. Everyone was very professional, and I very much appreciated the shuttle to my house.
Brad our salesman was catering and informative. my wife and I were looking for a new suv within our budget and they were not pushy about extras. removed without an issue. would buy again.
The service was prompt, my interaction with the service advisor was really good and my car runs a lot better. Also some items were called to my attention that i didn't know and i will schedule for later work.
First time in over 20 years my vehicle wasn’t vacuumed when service was done.
Fast, friendly, professional service Very helpful, nice and courteous. Quick to greet with helpful information.
Great customer service and sales! Finance team was superb and found me a great percentage!
I took my truck in and expected to pay, but Eric the service advisor informed me that it would be covered under factory warranty which I did not expect. I dropped off late on Friday and they had it ready to go by midday on Monday.
Greeted with a smile and professionalism. He answered all my questions with patience and kindness.
Everyone was very well mannered! Fast and easy.
Worst price gouging I’ve ever seen in my life. Was quoted $250 or 2.5 hrs labor to literally do a 20min job. I’ll never take my car back there
Being a widow, 62 year old woman, I was blessed having Nic Greene as my salesman and Matt Viers as my financial person! I cannot say enough about my treatment they gave me. I would give 20 stars if that were an option!
Tommy Prader and Matt Viers are the best i love my new car
It was wonderful experience. Nic helped us to get an amazing deal and he offered excellent service.
Brad listened to what we were specifically looking for and not only found us our next dream car, but made the process so easy!
Very flexible and honest in their dealings. I once avoided dealerships for service; not any longer!
Great service. Ask for Anthony Addy.
Very friendly, very helpful, and helped me get exactly what I was looking for in a car!
Very nice people. and have patience and help me get what I want.
The salesman was very helpful and found me the right vehicle. I have purchased from this dealership before and was very satisfied. Thank you!
Very courteous, well pleased with our service to our Equinox, did not have to wait very long.
Everyone is so nice! No pushy salespeople, but they are very knowledgeable. Will definitely return!
Considering the circumstances with my Tahoe, I had a great experience with the service center. Chad who sold us the car was able to get us into a loaner vehicle and we got our car back with a new Turbo Actuator covered by our warranty after 3 days and they even ran it through the car wash for us. Thank you for your great communication and help!
Considering the circumstances with my Tahoe, I had a great experience with the service center. Chad who sold us the car was able to get us into a loaner vehicle and we got our car back with a new Turbo Actuator covered by our warranty after 3 days and they even ran it through the car wash for us. Thank you for your great communication and help!
Rocky goes above & beyond! No pressure, just genuine care, expert guidance, & kind family-like service!
We seem to get in pretty fast and the customer service is awesome. We would tell anybody to come check you out!
Would like to thank Conan Richardson and Frank Lopez my sales guys ,yall did a great job, Also a thank you to Jason Lawing Sales Mgr., who helped close the deal on my 2022 Ram1500, and a thank you to Finance Director Matt Viers for putting together and finding a great place to get the financing done. You all make one heck of of team. Thank you all for your hard work, it's very much appreciated.
⭐️⭐️⭐️⭐️⭐️ Rocky at Sherman Chevrolet is simply the best. He’s been helping my family buy cars since I was a kid, and now, as an adult, he’s personally helped me get into three of my own. Rocky goes above and beyond every single time — no pressure, just genuine care, expert guidance, and the kind of service that feels more like family than business. If you’re buying a car, do yourself a favor and go see Rocky. You’ll walk away with exactly what you need and a smile on your face!
Had a great experience. Very happy with my purchase. Very satisfied in the. Customer service.
Service was completed quickly! My service advisor was friendly and professional. I always receive great service.
I want to thank Jose for working with me so well and helping me get into an amazing car
The people was great worked really hard to get my deal done but they did it
Brad was amazing. Had everything done by the time we got there. Everything was as promised. No scams to get us in the door. This is our fourth car with them and have never had a single issue.
Nic was great.
Frank lopez was helpful with every detale buying a car and taking my trade in flowlesly with complet complete satisfaction. . He is the best!
They are friendly and get the job done. They are getting faster at oil changes and tire rotation
Communication with the service department was great. I also liked being able to track the process. The diagnosis and repair of my vehicle happened quickly.
We had a very pleasant car-buying experience. Our salesperson, Johan, was professional, knowledgeable, and easy to work with. We truly felt he helped us get the best deal possible.The financing process was—unlike many places, there was no pressure or upselling. Overall, it was a straightforward and stress-free experience.
They were patient with me and fair Love the Jeep, wife is happy therefore I'm happy.
Oil change was timely. However, the car wash took over 1 hour and it still was not clean on the inside. Not vacuumed in the trunk area. Still wet on some of the outside.
I had a great experience at this dealership! The process was smooth from start to finish, and Johan was absolutely fantastic—knowledgeable, patient, and genuinely helpful. He made sure all my questions were answered and went above and beyond to ensure I was comfortable with my purchase. Highly recommend!
I had a great experience here. Johan was extremely helpful and patient. He kept me informed every step of the way.
my fiance and i went in yesterday and got exactly what i wanted! super quick and easy!
The service was top quality, they helped me out the best they could and went above and beyond helping me with my situation.
Took over2hours for a simlple oil change, too long!!! Less than pleasant wait time, I will go elsewhere next time.
Great customer service, very fast and friendly. Scheduling a visit is always easy on the my Chevy app.
Recomiendo a Chevrolet en Sherman son muy atentos y en joven Francisco Guerrero muy profesional y atento se los recomiendo
This dealership was fantastic, polite, listened to what I wanted and provided it in superb time
I recently purchased a used ford F150 2020 from Sherman Chevrolet, and I couldn’t be happier with the experience. The vehicle was exactly as described—clean, well-maintained, and in excellent condition for its age. The staff was honest, helpful, and never pushy. They answered all my questions and made the process smooth and stress-free. I especially
appreciated the transparency around the vehicle’s history and the fair pricing.
It’s been a few weeks since the purchase, and the car runs great with no issues at all. I’d definitely recommend Sherman Chevrolet to anyone looking for a reliable used ... Read More Google - May 23, 2025
Fairly priced Great service Easy to make appointment I'm done I do not like this part of the survey
The service personal were caring very about my needs. They listened to my explanation of what my issue was and tried to solve my issue. They gave me a ride home and picked me up when they were done. That took an extra two hours out of someone's day. Excellent service department
Very helpful and went out of their way to find the vehicle we wanted. They did everything plus some to meet our needs.
Excellent service each time I go! I highly recommend El Dorado Chevrolet! Lucas Aston is very knowledgeable and always friendly and helpful.
I have always had very good service and experience in the service department. Stone is excellent why? He keep me informed of the issues, status of the repairs and when the truck would be finished. Stone also answered all my questions fully.
Outstanding Car Buying Experience!
From the moment we set foot on the lot to the moment we drove away in our new car, the entire experience was nothing short of awesome. We had scheduled an appointment with our salesman, Johan. He greeted us right as we walked through the door. He was professional, patient, and never made us feel pressured at any point during the process. We truly felt like we were treated with honesty and respect, and we believe we got a fair deal. Even the finance manager—who’s usually the wildcard in these situations—was fantastic: clear, ... Read More Google - May 20, 2025
The experience was wonderful, would recommend the place. The service was very quick and effective!
Eric took great care of me and kept me posted on the status of my truck. Truck was completed and all maintenance done in a timely manner. Will use this dealer for all maintenance on my truck. Great experience being my first time coming here. Have a great service crew.
I was very pleased with the service I received. Tommy was super helpful, and made sure I was satisfied with my purchase. This is my second car to buy there, and I will definitely be back.
Very professional and friendly. I like that they use coverings on the driver’s seat and floor.
Very good, still waiting my windshield and the panel that works stuff in my roof.. Thank you
I had no problem with their service!!! Finally a good service from the dealership!, thank you!!!!!
Excellent service each time I go! I highly recommend El Dorado Chevrolet!
I LOVE this particular dealership bc they treat their customers w/the utmost respect & professionalism and go out of their way to accommodate their customers even after purchasing a vehicle from them
I've been using Sherman Chevrolet and Cadillac for the past 9 Year's Now and Won't Go Anywhere Else for Service on My 2005 Saturn Vue V-6 A.W.D. With 206.000 Thousand Miles on it. Looks like it Came Off the Showroom Floor After They Have done Many Repairs and Part's Replaced on it For My. Love My Saturn Vue. Staff Are Amazing. Especially Have To Mention "Stone" He's The Dude who Helps Me Keeps Me Posted on Progress Of my Vehicle Daily. Must Mention "Dustin"Doss Service Manager He's an Excutive Guy ... Read More Google - May 14, 2025
Good experience, could have been quicker since we paid cash Other than the time everything was fine
They took care of my service needs with timeliness and care. I will use them again.
Excellent service and they took me in early and had me out in no time
Great, friendly, personable and honest! They explained everything to me to where I could understand!
Nic Greene was so helpful, had a great experience. Will recommend to friend and family
Good service, nice staff and professional.best price, i plans come back and referral my family and friends about this dealership.
Great experience as a first purchase from an actual dealer Vance was excellent help and knew exactly how to explain and answer all the questions we had our experience was great and we will definitely be back for more business
Communication was great and they were able to get my car back to me quickly.
I took my 2024 Silverado into El Dorado Chevrolet for warranty service. I had bought it only about 4 mos prior. I met José at the Service Desk and he immediately began to provide me with the 1st class service that El Dorado claims and other dealers wish they offered.
He had a smile and repore that made you feel comfortable asking questions and accepting his answers as truth and verifiable. He showed me much about my truck that the original salesman from a competitor failed to mention. He told me about recalls, some of which are current and some new enough ... Read More Facebook - May 8, 2025
These folks are the nicest and most professional people I have ever bought a car from. Can’t say enough good things about them! I greatly appreciated my easy and hassle free experience there.
I had an appointment at 10:30. Got completed after12:00. Was never advised the progress of my service. I finally asked a representative for a status update. It took another 15-20 minutes before they advised me my car was ready. The complimentary car wash was a joke. According to the cleanliness checklist all interior glass cleaned, they were not. The trim, handles door panels wiped down they were not. All the Interior work on the list was not completed except the rugs were vacuumed. This is why I gave the rating that I did.
The experience was great.the salesman Joehan was wonderful
great guy this makes my second truck i have purchased from Rocky. we shoot each other straight and come to agreements will continue to buy from Rocky and Sherman Chevrolet.
It was fine. Oil was changed, tires rotated. My disappointment, no lube was not done. It's a separate charge to have it done. I understand everything costs but it used to be part of the oil change. My service was good. Thank you