Purchased an extra key fob for my certified used car that only came with one key when i purchased. Then had to have it programmed, i know its not the service centers fault but after spending over $200 for a fob and then pay more to have it programmed from a car that i purchased from them seems crazy. But they were very professional and double checked if i should of gotten another fob, which apparently is the way things are now bexause of shortages. I was happy i finally got my spare key.
Always courteous and by having an appointment, very prompt.
Hands down THE GREATEST OF ALL TIMES!!! I don’t live even remotely to this location matter of fact I passed hundreds of Chevrolet dealers and choose this one specifically for Billy the manager this is the second car I’ve purchased from him and I’m elated to say the least his staff including Wayne the salesman were extremely helpful, knowledgeable, and put me in exactly what I wanted! My issues and concerns were dealt with in the most timely and professional way from start to finish. I live by SMU but I will travel to wherever Billy ends ...
These guys are awesome. I would not buy a Chevy from anyone else!
Purchase was seamless, communication was a little slow during the credit app process and being advised on where things stood. First time internet purchase, never stepped foot in the dealership, would recommend and purchase here again.
Friendly and timely. Waiting area has comfortable chairs and coffee bar.
Best dealer around, Jeremy was a huge help in finding us the perfect car for our family. We even brought our wild 2 year old with us and we were in and out with a new vehicle in no time! Will definitely be back to see Jeremy in the future!
I had an awesome visit. The shop guys were so kind and helpful. They fixed everything super fast and were honestly the reason why I will continue to keep coming back.
Went very smooth. The experience was much better than previous Dealerships that I have used in the past. Great job!
Great place to purchase vehicle
Car was fixed in a timely manner. Everyone was friendly and helpful.
Eldorado is the most honest dealership I’ve ever dealt with. I trust their suggestions when it comes to servicing my vehicle.
Best experience I’ve ever had.
Come see Jeremy Eaton for your shopping needs. I drive from Lewisville (1.5 hrs away) only because he was by far the nicest, easiest, and best to work with. I had called so many before him that just were unwilling to even attempt to help me. He went up and beyond to be sure that the vehicle met my needs. This was by far the BEST car shopping experience I've ever had in my 31 years of driving experience. That you so much. We All will come back in the future.
I purchased a new 2021 Chevrolet 2500 HD on April 25th. Wanted this truck because it has the Gooseneck/5th wheel package. that was $1,090.00. this takes a Curt snap in Gooseneck ball. I contacted Jeremy who was the salesman, He said that he would get one, and it may be a week or so if they had to order it, but he would check and see if they had one. After a month of a few texts back and forth, Jeremy told me that he call me a week earlier, and he was told by the Sales manager that this truck does ...
Sherman Chevrolet along with Jeremy have been taking care of us for the last seven years and they have always provided top notch customer service!
I was extremely happy with how my service appointment went.
As a person who has extreme car buying anxiety, this was the smoothest, easiest process ever. I'm already looking forward to buying my next vehicle 🙂
Rachel made the entire process so easy. Only place I plan to go for future purchase of a car or truck.
Rocky did a great job finding the car we wanted and closing the deal.
Everyone I dealt with was very polite and professional. I was always kept in the loop on what was going on with my vehicle.
Very helpful, they had what we wanted at another lot in McKinney,Tx. The manager ( Bill ) sent our salesman to McKinney to pickup the truck as we finished up our deal, IT was in Sherman ready for us to take delivery. We were so happy and impressed with the dealership, A big thank you to Bill & Jose.
Start to finish take excellent care of our family every-time.
Rachel Berry was great! She was super nice and explained everything step by step since I was buying the car over the phone. She also texted me pictures of the car.
Scheduling service was easy and the service was finished in a timely manner.
Best car experience ive ever had! Ask for Wayne!
They got us in and out quickly. They were friendly and easy to deal with.
The service department did an excellent job
Jose was the BEST ! He worked with me from day 1 and reserved a most sought after Trail Boss ! He keep in contact with me throughout the process and then BAM … truck arrives and purchase made. Your dealership goes above and beyond what other dealerships do. Great job picking great people. Thank you
Very attentive and helpful. Very knowledgeable. Most importantly: They don't try to oversell or do stuff that is not necessary. I have a career background in transportation and mechanical experience. Other GM dealers near me are known to OVERSELL! So, I stopped doing business with those dealerships. I believe also that Sherman Chevrolet has the best technicians in the Sherman area. Service advisors are very straight up as well. I do miss Kenney! Overall, fair and honest. Appreciate the shuttle service as well!
Good service! Very accomodating and honest staffs.
The vehicle I was looking for was being unloaded off the trailer when I rolled into the dealership. Inquired about the vehicle and the sales team was very helpful and professional. They even went out of their way as we was finalizing the terms and had someone drive an hour south to get the paperwork and signatures needed so I didn't have to make multiple trips back to the dealership. Much thanks to Rocky and the other team members.
I always have the best experience when I go to Sherman Chevrolet with my 2016 Trax. I am a transplant from AZ and happy to have found them. They are professional, and friendly making them easy to talk to and understand what is going on with my car IF there is anything other then what I brought it in for. Thank you for taking the time.
Kenny was professional and discussed all potential costs before repairs were started.
Oil change was done in a timely manner, guys were very friendly
Just had the best service experience while getting the oil change and tires rotated. Pleasant experience and they took less than time expected. The agent behind this great service was Oscar C. I am sorry I didn’t get last name app just said Oscar C. Thank you Oscar C. And the greeting person.
Timely and courteous.
Superb service at Sherman Cadillac! Thank you for making the entire process so easy.
Jose and Peter where great. They got me out of my car that I absolutely hated and know I am in something I actually love. I will come back to them in the future. Great place to do business.
Wayne did a great job. Found me exactly what I wanted. Very Pleased with my purchase. Thanks!
I highly recommend Jeremy Eaton, Peter Alvino and the great staff at Sherman Chevrolet Cadillac when you are looking for your next vehicle. They provide great selections, great customer service and buying experience!
Had a very enjoyable experience with the team at Sherman Chevrolet, no pressure salesman, done everything right! My sales associate, Rachel, was very helpful
It was very easy to get an appointment and have maintenence completed. I wish the waiting area was a little bigger but thankfully, the service department wasn't super busy on my visit.
The best. Madi and Ty are the greatest. Parts guys are top notch too.
I purchased my 2021 Chevy Blazer in Gainesville only because Sherman didn't have what I wanted at the time. However, I made an appointment with this location to have my car serviced because I have had several bad experiences with local places with my previous vehicle. With my car being new, I didn't want to take any chances on someone "missing" something or treating me poorly because I'm a female who doesn't know too much about cars and what I need. I called Sherman Chevrolet, almost expecting to be blown off and/or get a ...
This is the second vehicle we've purchased from Sherman Chevrolet from Rachel. When we find a great dealership and salesperson, we are very loyal and look forward to a long relationship with Sherman Chevrolet and Rachel.
My sales rep Rachel Berry was perfect! The transaction was quick, no nonsense, to the point and perfect!
They came right up to us and asked what we were looking for, this might not have been the color I wanted but all the other Traverse that they showed us had more than 3,000 miles them and we wanted something with hardly no miles on it
We custom ordered a 2021 Suburban with Duramax Turbo-diesel which was delivered to the dealership within the time promised. Working with Dale made the buying process stress free. Considering the chip shortage we still managed to get a decent deal and have thoroughly enjoyed the improvements over our 2008 Suburban.
My wife and I came to look at a particular color on a new Chevrolet Blazer(2021) on a Saturday afternoon, crazy time at most dealerships. Was introduced to Rachel Berry and she showed us the Blazer that we had come see. Rachel is a great asset to Sherman Chevrolet Cadillac. Not only is she friendly; she was very knowledgeable of the Blazer, very energetic, and was willing to answer any of our questions and concerns about the Blazer. Oh, we ended up leasing the Blazer. Leasing fit our budget better. A BBBIIIIIGGGGGGG Hug to Rachel and her support team as ...
Cashier was very rude to wife when we drop the loaner car off and picked up our car
Amazing! Chad my salesman and Matt in Finance made it a very smooth, painless process. I highly recommend Sherman Chevrolet.
Dale was our salesman and did an excellent job of making us feel comfortable and assisting with any questions we had. Anything we had concerns about, he addressed them professionally.
Rocky worked hard to find a Tahoe that would make me happy. The purchase process was flawless. Everyone made the whole experience smooth and easy.
Out of all the years that I have been buying cars. Rachel Berry was the best salesperson that I have ever encountered. Not only did she listen to my wants and desires in a vehicle. She made sure to put me in the vehicle that was the best fit for me and my family. I would not only recommend Rachel to anyone interested in buying a car, she is the only one that I will send anyone to. Everyone at this dealership was outstanding, from the janitor to the finance personnel. I highly recommend everyone to Sherman Chevrolet.
Dependable hard-working and honest. Will listen to customers and provide a clear list for all you need to repair your truck or automobile.
David Perry and Brad Fales went above and beyond, to get me into a brand new 2021 Chevy Traverse. Gave me a great offer on my trade and answered all questions I had. Highly recommend these 2 guys! Also was in and out of the finance dept in less then a half hour! Great Experience
Salesperson was knowledgeable, not pushy. Everyone was really helpful and nice
They were friendly, nice and quick. They also explained everything to us.
Very quick and helpful service. Jason Hiberd in sales and Johnny White in service did an excellent job making sure we were taken care of and getting my Tahoe back on the road. We have seen poor service in the past with other dealerships, but Sherman Chevrolet was the best and easy to deal with!!! Thank you guys!!!
Wayne made the experience very easy and was a joy to work with
They took care of the vehicle. Knew their knowledge and explained everything with a multi point inspection and broke it down from there. Friendly individuals. Will be back again after again after again!
The staff is great! Everyone is friendly and professional. The buying process was quick and easy. I would recommend Chad to my friends and family.
Jose’ Villalobos was outstanding! I have not looked at a Chevy in almost 20 years (bad experience). Jose’ has been outstanding! He answered all my questions and made the process easy.
amazing Customer service!
Tienen un muy buen servicio y los vendedores son muy atentos
From start to finish everything was done in a timely matter and it was super easy and no hassles at all .
Our experience with Chad Norton and Sherman Chevrolet was nothing less than stellar. Chad made the purchasing experience simple and straightforward. We chose to purchase from Sherman Chevrolet as opposed to a dealership which was closer because of our experience with Chad. He responded to questions promptly and was upfront about the purchase process. When we arrived at the dealership, he insisted that we take a long enough test-drive to ensure we were comfortable with our purchase. Chad went the extra mile in making sure the vehicle was washed, prepped, and ready for delivery by the time we finished our ...
Everyone was super welcoming, I went in there thinking that what I was looking for was almost impossible to meet but Wayne walked me through everything and explained everything in detail. I'm insanely happy about my new 2021 Trax, thank you Sherman Chevrolet!
All employees were helpful and accommodating. I am enjoying my "new to me" vehicle.
Jeremy Eaton was my salesman. Jeremy worked on my deal for me not him. He made sure I got the deal I was looking for. I will be a repeat customer as long as he is my salesman
Kenny in the service department was AWESOME!! I’ll always take my Cadillac to them!! Excellent service, and great customer service!!
It was the most efficient process I have ever had at a car dealership. Everyone I interacted with was really on top of it, but I never felt any pressure to make a decision. Very pleased all around.
In my moment of need, Sherman Chevrolet was there to help me. Unexpectedly I needed to have my car towed in, and with no other means of transportation, the dealership was kind enough to facilitate a loaner. The service consultant Kenny Hiner was an absolute professional and put all my worries at ease. The communication was top-notch, and I look forward to bringing all my future Chevrolet needs to this dealership.
When we walked through the door Rocky greeted us right away and ask what he could do for me. I have gone to two other dealerships in the area same day and no one come out or come over to see if they could assist us. I appreciate how Rocky made us feel comfortable and my little granddaughters sure did like Rocky. Thanks again Rocky for your help in purchasing my truck. I will be coming back to purchase another truck. It’s great to know that your team has great customer service. Thanks again!😁
I will admit I have had some issues with the amount of time it takes in the past. However Kenny in the service department as true to his word and the estimate for my service was spot on this time. Very happy with my results this time around.
I came in just looking today. I had really strict preferences due to what I needed the truck I was looking for to have and with out a doubt Jeremy Eaton got the job done! He made sure that what I needed was met no questions asked! He is very fun to work with and made the buying process less stressful. If anyone needs a new vehicle he's the guy to see. Thank you Jeremy for all of your help today!
Just wanted to say that Johnny in Service is the best!!! We had a freak accident where our sunroof in our 2018 Chevy Tahoe was shattered by something from the truck in front of us. After some discussions with our insurance company we found out that we could cover it with only a $50 deductible rather that $1500 that we thought we were going to have to spend. He took the liberty of going the extra mile to file the claim on our behalf and get Sherman Chevrolet set up to be a vendor.
Jose was very friendly and helpful. The whole team made the car buying process less stressful and easier. I’m so happy with my new car.
This place by far out of all the Chevrolet dealerships that I’ve been to has the most honest service manager and the sales manager has the best offers I’ve ever gotten thanks!
I had been looking for a new Tahoe for about a month and a half. I had done many deals over the phone. None of them were as good of a deal as I got at this dealership. I live in Lubbock texas and couldn’t find anything close to what I wanted. They made it easy and worked with me on where I wanted my payment. I couldn’t thank you guys enough!!!
I went in for an oil change and tire rotation on my 2020 Traverse i had an appointment i was on time and they had me in and out in no time! Very satisfied with this dealership! The service Dept is top notch!
Had an overall great experience at Sherman Chevrolet! Before making the trip to the dealer, Chad our salesman was very helpful and responsive to all the questions I had relating to the truck I was looking to buy. When we got to the dealer, he was friendly and knowledgeable. The purchasing process also went by smoothly thanks to our finance guy, Peter. I feel like I received a fair price for the truck I traded in, and for the truck that I purchased. Also, it was nice being in and out of there in only a few hours, instead of ...
The guys there were great at helping us find our new car and informative of our purchase.
Awesome customer service.
The easiest car buying experience ever! We had spoke with Jeremey back in April of 2020 and had continually been looking at different models of cars. Once we decided on a Chevy, we knew we had to contact him. He made such a good impression on us and is not your typical "car salesman". The finance/signing was easy and quick, but we felt like everything was explained to us well. They all stayed late, as we had driven an hour from home to buy our truck, but never made us feel rushed. We will be sending anyone looking ...
Great customer service when dropping off my Traverse for the oil change. Kenny was friendly and was able to answer questions I had about another vehicle which was very helpful! Glad to have meet him and will continue to have my business!
As always, Sherman Chevrolet made this experience as easy as could be. The sales team was thorough and efficient, and the financing team right on point. We are happy to be customers and proud to consider ourselves part of the Sherman Chevrolet family. Thanks again!
This was the best auto buying experience ever! Very accommodating and helpful staff. They took care of my every need immediately. Thank you!
They have the best customer service shermen,tx
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