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Our Reviews
I will not deal with anyone other than Eldorado Chevrolet in McKinney!!! Basically, I buy a vehicle at the place that has the best price and the place I intend to have it serviced and repaired, if needed. Every aspect of this dealership has exceeded my expectations. From management to sales personnel to service technicians and mechanics, this dealership employs only the BEST! Everyone at Eldorado takes pride in a job well done, and it shows. Special shout out to Justin Griffin, Hunter Grant and Phil Cartwright for going above and beyond anything I've ever experienced or heard about other dealerships!!!
No one greeted me upon arrival for noon oil change. I walked into service bay.
I received the best service this weekend when purchasing the below car. I want to give a big thank you to Nic Greene, Ryan Roberts and Matt Viers. They gave us everything we asked for and more!
I received the best service this weekend when purchasing the below car. I want to give a big thank you to Nic Greene, Ryan Roberts and Matt Viers. They gave us everything we asked for and more!
I always have a good experience with Sherman Chevrolet Service Center. Their customer service is great. Bret was really awesome at helping me determine what maintenance I needed for my vehicle based on mileage and past maintenance appointments, rather than just signing me up for a cookie cutter service package. I do wish their software calculated a more accurate quote based on service selection. My total ended up being about $200 more than quoted. Also, the process for dropping a vehicle off is just a little awkward. I'm never sure if I'm supposed to go in or just wait in my car. Signage might be nice.
Awesome service, informative technicians, fast, and friendly people! Clean waiting area is a plus too!
Great Friendly service - got a quick appointment and took care my truck. Would recommend the shop mechanics are the best
My credit score is low, under 700, so I could never see myself in a new car. They did the impossible, helped me get into a brand new vehicle. A new car wasn't on my radar unless it was under $20,000. I had 3 "wants" upon going to the car dealership: used, bigger vehicle, lower mileage *under 30,000*. I needed lower monthly payments because of my situation. Those wants weren't satisfied. While no one twisted my arm, they are pushy. I told them I could NOT make the high payments seeing as though I haven't worked since January and I'm a single Mom. I finally said fine I'll make it work. When I got to finance, they told me how much my payments were going to be, I told them absolutely not, Again! He seemed exasperated, and said come on you can do an extra $40. My car dealer recommended I do Uber on the side to make ends meet. I am still recovering from ruptured discs in my spine. No way am I going to work a 13+ hour shift at the hospital then turn around and do Uber. I needed a car that day or the next day seeing as though I was just about to start work. I would send my friends and family to another car dealership, they did as best as they could for me. As they told me.
Worst service I have ever received. Even after i said no! sales rep kept pushing and after everything was done. They didnt want to help anymore. Never going to this location
Service was excellent! Francisco took good care of me. The only recommendation I could make was that make sure that there's enough coffee in the waiting room because I came at 10 and there was no coffee and there's only four places to sit. I thought maybe the waiting area could use a little help!
They are excellent and very good place to shop for cars very polite people and good customer service
Leasing experience was amazing and smooth . Mr. Nic explained very cleaner and greeted us so well and answered all our questions
Their service department was exactly what you want from a service department. They got my truck in in a timely manner, did the work that was discussed, and kept up communication throughout the time the truck was being serviced. Tim Barnett was my service rep and I wouldn’t hesitate to call him for any of my service needs. Top notch experience.